An advert for DHL logistics caught my eye. It stresses the reach, depth & strength of their knowledge of local areas & traffic conditions worldwide, so important for delivering on time.
That somehow brought into focus the problems with Royal Mail. All we (the public) ever do is fuss about Postman Pat finding his way round the Dales.
How very different from the 1860s when The Builder (a widely respected business magazine) could point to the example of the government-run Post Office as one which could be usefully copied by privately-owned commercial businesses in an age repeatedly subject to frauds, financial collapses & inefficient ways of working.
